How it works

A claim is an argument supported by documents. The work is finding out which documents you have, which ones you are missing, and whether what is left actually proves what you are asserting.

1. Your account

You register, and you accept the terms of service before any work begins. Your documents sit in your own case file and are not shared with anyone else.

2. You send documents by email

Send whatever you have, in whatever order it arrives. Daily reports, RFIs and their answers, change order requests, schedule updates, photographs, meeting minutes, letters, the contract and its modifications.

3. The reviewer reads the file

Our reviewer works through the set and writes back in plain language: the events it can establish from your documents, the dates it can fix, the elements of your claim that are not yet supported, and what would support them.

4. We narrow it, together, by email

You send more, we read again. Each pass the gaps get smaller. We also keep track of the deadlines that apply to you, because a well-evidenced claim submitted late is worth nothing.

5. You file it

You submit the claim yourself. You are the one certifying it, so you are the one who decides what goes in it. Every representation in your claim is yours, and you are responsible for its accuracy.

What we need to know early

The full sequence of events surrounding the claim — not just the part you are angry about. Claims turn on chronology, notice, and causation, and the thing that sinks them is usually a date nobody wrote down.